Customer Service - 56

RAYMOND MARTIN DATA SYSTEMS; Mobile (AL); On-site; USD 38,000 - 52,000; Full time

Job summary

Gas and Supply in Mobile, AL is seeking an Inside Sales professional to support outside sales, maintain current customer accounts, and build long-term relationships. You will identify client needs, recommend total solutions, and process quotes and orders to ensure customer satisfaction.

The role requires strong communication, negotiation, and attention to detail, with collaboration across departments to deliver comprehensive solutions for welding and industrial equipment customers.

Qualifications

• 3+ years inside sales experience, preferably in industrial or welding supply.
• Knowledge of welding equipment, safety supplies, and tools is valued.
• Willingness to pass background checks and drug test.

Responsibilities

• Support outside sales reps and maintain current customer accounts.
• Identify customer needs and recommend total solutions.
• Build and maintain long-term business relationships.
• Create customer quotes and process orders.
• Collaborate with all departments to serve customers.

Skills

Effective communication

Quote generation

Relationship building

Identify client needs

Problem solving

Attention to detail

Negotiation

Self-motivated

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job DetailsJob Location: Mobile - Theodore, AL 36582Position Type: Full-TimeThis position provides support to outside sales representatives and maintaincurrent customer accounts. Inside sales representatives identify a customer's specific needs and recommend the best total solution for that customer. In doing so, the inside sales representative builds and maintains long-term business relationships with customers. Inside sales representatives work with all departments within Gas and Supply, making them a crucial part of our company.

Experience

Position requires 3 or more years of inside sales experience, preferably with an industrial or welding supply distributorship. If the applicant does not have sales experience, they must be very familiar and knowledgeable of welding equipment, safety equipment, and all major tools.

Knowledge

Knowledge of personal computers and associated business software (Microsoft Word and Excel preferred); knowledge of welding equipment, tools, safety supplies and equipment, and industrial equipment and essential to the position.

Skills & Abilities

Demonstrated ability to communicate effectively, both orally and in writing; ability to create customer quotes and process customer orders; ability to create and maintain solid, long-term business relationships with customers; ability to identify client needs; efficient and effective problem solving skills; ability to work quickly and accurately against deadlines; strong negotiation abilities; self-starter; must pay attention to detail.

QualificationsQualifications:

• At least 3 years experience
• Must pass drug test
• Must pass background check
• A high school diploma or equivalent preferred