Customer Sales & Service Rep (No Experience Needed)

MaziCTools; United States; Remote; USD 32,000 - 42,000; Full time

Job summary

Verizon in the United States is seeking a Customer Sales and Service Representative to deliver exceptional service on our consumer network. You will use your sales skills to help customers install, modify, or disconnect services while upholding the company’s standards.

You’ll work with a team to meet monthly sales goals, resolve issues, and guide customers through Verizon's products. The role requires strong listening, problem solving, and the ability to manage multiple tasks during evenings and

Qualifications

• Strong consultative sales approach with customers.
• Ability to listen, understand needs and offer solutions.
• Proven ability to meet monthly sales goals.

Responsibilities

• Answer customer calls about installation, disconnection, or service changes.
• Build trust through active listening and deep knowledge of Verizon products.
• Identify customer needs and upsell products to hit monthly sales goals.
• Investigate and resolve inquiries about service, billing, and policy.
• Respond to customer requests about Verizon products and services.
• Verify order accuracy and make corrections as needed.
• Negotiate overdue bill collections.
• Work evenings, weekends, holidays, and flexible shifts.
• Use multiple systems and tools while talking with customers.

Skills

Consultative selling

Customer service

Communication skills

Problem resolution

Education

Related Associate Degree or 2+ years' relevant experience

Job description

Verizon in the United States is seeking a Customer Sales and Service Representative to deliver exceptional service on our consumer network. You will use your sales skills to help customers install, modify, or disconnect services while upholding the company’s standards.

You’ll work with a team to meet monthly sales goals, resolve issues, and guide customers through Verizon's products. The role requires strong listening, problem solving, and the ability to manage multiple tasks during evenings and