Customer Sales & Scheduling Specialist

Mr Handyman; Greensboro (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid holidays and vacations

Bonus opportunities

Job summary

Mr. Handyman is seeking a Customer Sales Representative in Greensboro, NC. You will be the first point of contact, handle service requests and customer complaints, and schedule services while dispatching technicians. You’ll use Microsoft Office and QuickBooks, and you’ll be part of a team that values respect, integrity, and customer focus.

The role emphasizes high-quality service, a friendly phone presence, and data-entry accuracy, with opportunities for bonuses and a solid hourly wage.

Qualifications

• Previous customer service and sales experience
• Strong written and verbal communication skills
• Computer experience with Microsoft Office and Excel, as well as QuickBooks
• Detail-oriented with strong data entry skills
• Team player who can work independently
• Be highly organized and detail-orineted
• Be able to be friendly at all times on the phone
• Must be a self-starter and punctual
• Have a clean driving record
• Pass a background and drug screen before being hired
• Experinece in the construction field is a plus

Responsibilities

• Receive incoming calls in professional and courteous manner
• Return customer calls, respond to customer complaints, and resolve issues
• Schedule services and dispatch technicians
• Perform marketing functions to sell additional work and earn business
• Perform administrative functions including data entry, payment processing, and supply inventory
• Perform other duties as needed which may include cross-training in related positions

Skills

Customer service

Sales

Communication

Data entry

Phone etiquette

Organization

Team player

Tools

Microsoft Office

Excel

QuickBooks

Job description

Mr. Handyman is seeking a Customer Sales Representative in Greensboro, NC. You will be the first point of contact, handle service requests and customer complaints, and schedule services while dispatching technicians. You’ll use Microsoft Office and QuickBooks, and you’ll be part of a team that values respect, integrity, and customer focus.

The role emphasizes high-quality service, a friendly phone presence, and data-entry accuracy, with opportunities for bonuses and a solid hourly wage.