Remote Customer Service & Dispatch Coordinator

Mr Handyman; United States; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Remote position

Job summary

Mr. Handyman is seeking a Customer Service Representative to join our remote team in the United States. You will be the first voice customers hear, handling service requests and complaints while representing the brand with respect and integrity.

You will schedule services, dispatch technicians, and perform administrative tasks, supporting marketing efforts to grow business. A strong emphasis on communication and data accuracy is essential.

Qualifications

• Prior customer service and sales experience preferred.
• Strong written and verbal communication skills.
• Computer literate with knowledge of word processing and spreadsheets.
• Detail-oriented with strong data entry skills.
• Team player who can work independently.

Responsibilities

• Handle incoming calls in a professional and courteous manner.
• Return calls, respond to complaints, and resolve issues.
• Schedule services and dispatch technicians.
• Perform marketing functions to sell additional work.
• Perform admin tasks including data entry, payments, and inventory.

Skills

Customer service

Sales experience

Communication skills

Data entry

Team player

Tools

Word processing

Spreadsheet software

Job description

Mr. Handyman is seeking a Customer Service Representative to join our remote team in the United States. You will be the first voice customers hear, handling service requests and complaints while representing the brand with respect and integrity.

You will schedule services, dispatch technicians, and perform administrative tasks, supporting marketing efforts to grow business. A strong emphasis on communication and data accuracy is essential.