Customer Retention Specialist – Growth, Rewards & Impact

PREMIER Bankcard, LLC; Sioux Falls (SD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Dental and vision coverage

401(k) match

Wellness program

Volunteer hours

Job summary

PREMIER Bankcard, LLC is hiring for on-site roles in Sioux Falls, SD. The positions offer full-time and part-time schedules with variable shifts, and pay starts at $17.25 to $19.15 per hour plus monthly incentives.

The employer provides extensive training, a strong benefits package, and opportunities for overtime and advancement. Employees may receive additional incentives for non-traditional hours and bilingual capability is noted as a compensation differentiator.

Qualifications

• Customer-service oriented and able to resolve issues efficiently.
• Strong communication and active listening to understand customer needs.
• Ability to follow procedures and maintain quality standards.

Responsibilities

• Respond to and resolve customer issues for those considering closing their accounts.
• Explain benefits, rewards, and features of retaining the account to customers.
• Adhere to established procedures and company guidelines; ensure conversations stay productive.

Job description

PREMIER Bankcard, LLC is hiring for on-site roles in Sioux Falls, SD. The positions offer full-time and part-time schedules with variable shifts, and pay starts at $17.25 to $19.15 per hour plus monthly incentives.

The employer provides extensive training, a strong benefits package, and opportunities for overtime and advancement. Employees may receive additional incentives for non-traditional hours and bilingual capability is noted as a compensation differentiator.