Customer Relations Specialist -Part Time

Clary Sage College; Tulsa (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

Clary Sage College is seeking two dynamic individuals for daytime and evening Customer Relations Specialist roles in Tulsa, OK. The daytime shift runs 11:00 am–4:00 pm, Monday–Friday, with duties at the front desk, phone system, admissions support, and general clerical tasks.

The role emphasizes friendly, professional customer service and cross‑department coordination. Ideal candidates will have a High School Diploma or equivalent, at least two years of customer service experience, and strong

Qualifications

• High School Diploma or equivalent required; Associate degree preferred.
• Minimum of two years of customer service experience, front desk/administrative preferred.
• Professional attitude, appearance, and strong communication skills.
• Computer literacy with Google Workspace and Microsoft Office required.
• Ability to learn campus management software and adapt quickly.

Responsibilities

• Be the first point of contact for the public, in person and by phone.
• Greet visitors, answer multi-line phones, transfer calls and take messages.
• Assist Admissions with inquiries, walk-ins, emails and appointments.
• Print documents, prepare materials, reports and communications.
• Maintain efficient filing systems and handle confidential materials.
• Organize mail, deliveries and front desk supplies; support campus teams.
• Manage projects, research, typing and data compilation as needed.
• Complete incident/accident/compliance forms and help with HR when required.

Skills

Customer service

Front desk

Communication skills

Typing

Data entry

Organizational skills

Education

High School Diploma or GED

Associate degree

Tools

Google Workspace

Microsoft Office

Job description

Position TypePart TimeEducation LevelHigh SchoolCategoryAdmin - ClericalDescriptionClary Sage College is looking for two dynamic individuals to join our team!We have an opening for a daytime position M-F 11:00 am - 4:00 pm and an evening position M-F 5:30 pm - 10:30 pmThis posting is for the DAYTIME POSITION (see the separate posting for the EVENING position)General Function: The Customer Relations Specialist will be the first point of contact for the public, on the phone and in person, creating an environment of excellence in customer service. Provide front line customer service by answering multi line phone system, greeting and assisting guests, and performing clerical and administrative project support.Provide exceptional, friendly, and professional customer service to internal and external customersGreet all visitors entering and exiting the buildingAnswer multi-phone lines, transfer calls, and retrieve and take messagesSupport the admissions dept. with forwarding calls, emails, and walk-ins from prospective studentsMaintain communication with the maintenance and housekeeping departmentsAccept and sign for deliveries; assist with mail-outs as neededPrint school-related documents, prepare materials, reports, and other documents as neededAnswer questions for prospective students (as much as possible) if Admissions is not availableDevelop strategies and carry out routine office duties to achieve efficiency and effectivenessDevelop and maintain efficient filing systems as neededHandle confidential materials relevant to company businessOrganize materials and data appropriately in both hard and electronic formatsSort incoming and outgoing correspondence, distribute received faxesMaintain front desk supplies and place orders as neededProduce high-quality communications, oral and writtenManage projects that may include researching, typing, compiling data, and communicating with various individuals or departments to obtain appropriate informationInteract daily with students (customers), management, vendors, and employees ensuring that high-quality standards and corporate values are portrayed on behalf of the CollegeReport all complaints to the supervisor or Campus DirectorComplete incident/accident/compliant forms when needed for HRResolve customer issues and requests in an efficient and mannerDevelop strategies and carry out routine office duties to achieve efficiency and effectivenessParticipate in a minimum of two professional developments per yearOther duties as assignedQualificationsMinimum Requirements: High School Diploma or equivalent required, Associates degree from an accredited institution preferred. A minimum of two years of customer service experience required, with front desk/administrative experience preferred. Must have a professional attitude, professional appearance, exceptional customer service skills, and strong communication skills. Computer literacy required with advanced proficiency with using the internet, email, software/apps such as Google Workspace, Microsoft Office (MS Word, Excel), and ability to ly learn other basic campus management software.