Customer Relations & Service Advocate

Tingleyagency; Robinson (IL); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Simple IRA

Paid time off

Job summary

Tingleyagency in Robinson, IL is seeking a Customer Relations Representative to join a State Farm Agent Team Member. This role focuses on building customer relationships through value-based conversations and delivering a remarkable customer experience.

You will thrive in a fast-paced environment with opportunities for income growth and advancement. As an independent contractor agent, the role involves licensing requirements and working within State Farm's agent network.

Qualifications

• Excellent written and verbal communication skills.
• Enthusiasm for insurance and financial products and helping people manage risk.
• Ability to work well in a team and handle multiple tasks simultaneously.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverage, policy changes, transfers, claims, and billing clarifications.

Skills

Communication

Teamwork

Multi-tasking

Job description

Tingleyagency in Robinson, IL is seeking a Customer Relations Representative to join a State Farm Agent Team Member. This role focuses on building customer relationships through value-based conversations and delivering a remarkable customer experience.

You will thrive in a fast-paced environment with opportunities for income growth and advancement. As an independent contractor agent, the role involves licensing requirements and working within State Farm's agent network.