Customer Care Specialist — Flexible Schedule & Growth

Nick Gardiner; Dahlonega (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nick Gardiner - State Farm Agent in Dahlonega, Georgia is looking for a Customer Relations Representative to enhance customer experiences in a successful insurance agency. You will handle inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate is detail-oriented with strong customer service skills. This role provides opportunities for internal growth and competitive benefits including health insurance and performance bonuses.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Nick Gardiner - State Farm Agent in Dahlonega, Georgia is looking for a Customer Relations Representative to enhance customer experiences in a successful insurance agency. You will handle inquiries, coordinate with team members, and anticipate community needs.

The ideal candidate is detail-oriented with strong customer service skills. This role provides opportunities for internal growth and competitive benefits including health insurance and performance bonuses.