Customer Relations Specialist | Flexible Hours + Commission + PTO

Wayneinsurancenow; Clayton (NC); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Flexible hours

Career advancement

Job summary

State Farm agent team in Clayton, NC seeks a Customer Relations Representative to deliver exceptional customer experiences, guide clients through insurance options, and generate leads. This full-time role offers salary plus commission, a Simple IRA, and paid time off, with flexible hours and strong opportunities for advancement.

As part of an independent contractor agent team, you will build relationships, handle inquiries, and help clients select appropriate protections while contributing to

Qualifications

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

Responsibilities

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Guide clients through comprehensive insurance options using a needs-based approach.
• Drive business growth by generating leads, coordinating appointments, and marketing tailored products.

Skills

Customer service

Communication

Problem solving

Detail-oriented

Computer skills

Team collaboration

Job description

State Farm agent team in Clayton, NC seeks a Customer Relations Representative to deliver exceptional customer experiences, guide clients through insurance options, and generate leads. This full-time role offers salary plus commission, a Simple IRA, and paid time off, with flexible hours and strong opportunities for advancement.

As part of an independent contractor agent team, you will build relationships, handle inquiries, and help clients select appropriate protections while contributing to