Customer Relations Representative - State Farm Agent Team Member

Sig Holcomb; Conover (NC); In loco; USD 45.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Simple IRA

Bonus based on performance

Paid time off

Training & development

Competitive salary

Flexible schedule

Opportunity for advancement

Descrizione del lavoro

Sig Holcomb - State Farm Agent in Conover, NC is seeking a Customer Relations Representative to provide exceptional service, handle inquiries, and support retention within a collaborative local agency.

The role is full-time with benefits including health insurance, a Simple IRA, paid time off, and a performance-based bonus. Opportunities for advancement exist through training and development, with a flexible schedule.

Competenze

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to stay calm in high-stress situations.

Mansioni

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conoscenze

Communication

Problem solving

Customer service experience

Stress management

Descrizione del lavoro

Customer Relations Representative - State Farm Agent Team Member

Full Time in Conover - NC

Replies within 24 hours

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Sig Holcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $45,000.00 - $50,000.00 per year

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