Customer Relations Specialist — Growth & Advancement

Gregsnyder; Marysville (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Performance-based bonus

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Greg Snyder - State Farm Agent in Marysville, Pennsylvania, is seeking a Customer Relations Representative who excels in creating exceptional customer experiences. This role involves managing inquiries, resolving issues, and ensuring customer satisfaction while collaborating with team members.

If you possess strong communication and problem-solving skills and are experienced in customer service, this position offers developed career growth opportunities. Join us in supporting the community you serve!

Qualifications

• Strong communication and problem-solving skills.
• Prior experience in customer service is preferred.
• Capable of managing high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Greg Snyder - State Farm Agent in Marysville, Pennsylvania, is seeking a Customer Relations Representative who excels in creating exceptional customer experiences. This role involves managing inquiries, resolving issues, and ensuring customer satisfaction while collaborating with team members.

If you possess strong communication and problem-solving skills and are experienced in customer service, this position offers developed career growth opportunities. Join us in supporting the community you serve!