Customer Relations Specialist — Flexible Schedule, Growth & Training

Chad Haynes - State Farm Agent; Keller (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Chad Haynes - State Farm Agent in Keller, Texas seeks a Customer Relations Representative - State Farm Agent Team Member to enhance customer experiences in a supportive insurance agency. Your role involves managing inquiries, collaborating with the team, and anticipating community needs.

The ideal candidate is customer-focused and empathetic, with strong communication skills and a desire for professional growth. Join us to pursue your career in a dynamic and rewarding environment.

Qualifications

• Strong communication and problem-solving skills.
• Prior experience in customer service is preferred.
• Ability to handle stress calmly, especially in high-pressure situations.
• Bilingual in Spanish is a plus.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain customer records and update information as necessary.
• Implement customer retention strategies.
• Coordinate with various departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under pressure

Bilingual Spanish

Job description

Chad Haynes - State Farm Agent in Keller, Texas seeks a Customer Relations Representative - State Farm Agent Team Member to enhance customer experiences in a supportive insurance agency. Your role involves managing inquiries, collaborating with the team, and anticipating community needs.

The ideal candidate is customer-focused and empathetic, with strong communication skills and a desire for professional growth. Join us to pursue your career in a dynamic and rewarding environment.