Customer Relations Representative - State Farm Agent Team Member

Chad Haynes - State Farm Agent; Keller (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Job summary

Chad Haynes - State Farm Agent in Keller, Texas seeks a Customer Relations Representative - State Farm Agent Team Member to enhance customer experiences in a supportive insurance agency. Your role involves managing inquiries, collaborating with the team, and anticipating community needs.

The ideal candidate is customer-focused and empathetic, with strong communication skills and a desire for professional growth. Join us to pursue your career in a dynamic and rewarding environment.

Qualifications

• Strong communication and problem-solving skills.
• Prior experience in customer service is preferred.
• Ability to handle stress calmly, especially in high-pressure situations.
• Bilingual in Spanish is a plus.

Responsibilities

• Manage customer inquiries and resolve issues effectively.
• Maintain customer records and update information as necessary.
• Implement customer retention strategies.
• Coordinate with various departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Calm under pressure

Bilingual Spanish

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Chad Haynes - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.