Customer Relations Specialist — Flexible Schedule, Growth Role

Laddhidalgosf; Jennings (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

A State Farm Agency in Jennings, LA seeks a Customer Relations Representative to enhance customer experiences and manage inquiries. Applicants should have strong communication skills and ideally some customer service experience. The agency offers a supportive environment along with competitive salary and benefits including bonuses, health insurance, and a flexible schedule. Discover your potential in a rewarding career helping the community.

Qualifications

• Strong communication skills are essential.
• Experience in customer service is preferred.
• Ability to maintain composure in stressful situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

A State Farm Agency in Jennings, LA seeks a Customer Relations Representative to enhance customer experiences and manage inquiries. Applicants should have strong communication skills and ideally some customer service experience. The agency offers a supportive environment along with competitive salary and benefits including bonuses, health insurance, and a flexible schedule. Discover your potential in a rewarding career helping the community.