Customer Relations Advocate - Insurance Agency (Flexible Schedule)

Courtney Gulledge Insurance Agency LLC; Hammond (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Courtney Gulledge Insurance Agency LLC in Hammond, LA is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, maintain records, and support retention efforts within a busy State Farm agent team. This full-time, on-site role emphasizes empathy, accuracy, and teamwork to help the community.

The position offers a competitive hourly salary, Simple IRA, license reimbursement, performance-based bonus, paid time off, and opportunities for advancement along with

Qualifications

• Excellent communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under pressure

Job description

Courtney Gulledge Insurance Agency LLC in Hammond, LA is seeking a Customer Relations Representative to deliver exceptional service, resolve inquiries, maintain records, and support retention efforts within a busy State Farm agent team. This full-time, on-site role emphasizes empathy, accuracy, and teamwork to help the community.

The position offers a competitive hourly salary, Simple IRA, license reimbursement, performance-based bonus, paid time off, and opportunities for advancement along with