Customer Experience Specialist | Flexible Schedule & Growth

State Farm Agent; Louisville (KY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Louisville, KY is looking for a Customer Relations Representative to provide outstanding customer service. You will manage inquiries, maintain customer records, and assist in retention strategies. The ideal candidate will possess strong communication and problem-solving skills, with a preferred background in customer service. The position offers a competitive salary ranging from $50,000 to $60,000 per year, along with benefits like health insurance and flexible scheduling.

Qualifications

• Ability to handle high-stress situations calmly.
• Experience in customer service preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

State Farm Agent in Louisville, KY is looking for a Customer Relations Representative to provide outstanding customer service. You will manage inquiries, maintain customer records, and assist in retention strategies. The ideal candidate will possess strong communication and problem-solving skills, with a preferred background in customer service. The position offers a competitive salary ranging from $50,000 to $60,000 per year, along with benefits like health insurance and flexible scheduling.