Customer Relations Specialist | Flexible Schedule & Growth

Caleb Cyprian - State Farm Agent; Cumming (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Caleb Cyprian - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support to clients in the local community. You will handle inquiries, maintain accurate records, and assist with retention strategies, contributing to the agency's growth.

The role emphasizes empathetic communication, problem-solving, and teamwork with other agency members. A flexible schedule and development opportunities are available for motivated individuals.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service

Stress management

Job description

Caleb Cyprian - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support to clients in the local community. You will handle inquiries, maintain accurate records, and assist with retention strategies, contributing to the agency's growth.

The role emphasizes empathetic communication, problem-solving, and teamwork with other agency members. A flexible schedule and development opportunities are available for motivated individuals.