Customer Relations Representative - State Farm Agent Team Member

Kolton Blickenstaff - State Farm Agent; Westfield (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Join Kolton Blickenstaff - State Farm Agent as a Customer Relations Representative. In this role, you will create exceptional customer experiences to support the growth of a successful insurance agency. You will resolve customer inquiries, maintain records, and ensure customer satisfaction.

The ideal candidate is customer-focused with strong communication skills and the ability to handle pressure. Opportunities for advancement within the agency are available for motivated individuals.

Qualifications

• Communication and problem-solving skills are crucial.
• Experience in customer service is preferred.
• Ability to manage high-stress situations is essential.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Kolton Blickenstaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.