Customer Relations Specialist — Flexible Schedule & Growth

Dougmarmie; Coshocton (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Dougmarmie in Coshocton, Ohio is looking for a Customer Relations Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that enhance the growth of our insurance agency.

Your attention to detail and customer service skills will help resolve inquiries and improve customer retention. If you are an empathetic and driven individual, we offer opportunities for career advancement within our agency.

Qualifications

• Strong communication and problem-solving skills required.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Dougmarmie in Coshocton, Ohio is looking for a Customer Relations Representative - State Farm Agent Team Member. In this role, you will create exceptional customer experiences that enhance the growth of our insurance agency.

Your attention to detail and customer service skills will help resolve inquiries and improve customer retention. If you are an empathetic and driven individual, we offer opportunities for career advancement within our agency.