Customer Relations Specialist — Flexible Schedule & Growth

Talentify; Melrose Park (IL); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Résumé du poste

State Farm Agent Team Member in Melrose Park, IL seeks a customer-focused professional to deliver exceptional service under the guidance of Diana Ibarra - State Farm Agent. The role emphasizes attention to detail, problem-solving, and a passion for helping the community.

You will resolve inquiries, support record updates, and contribute to a lessoned high-touch client experience. Responsibilities include handling inquiries, maintaining records, supporting retention strategies, and coordinating

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Communication

Problem-solving

Customer service

Stress management

Bilingual Spanish

Description du poste

State Farm Agent Team Member in Melrose Park, IL seeks a customer-focused professional to deliver exceptional service under the guidance of Diana Ibarra - State Farm Agent. The role emphasizes attention to detail, problem-solving, and a passion for helping the community.

You will resolve inquiries, support record updates, and contribute to a lessoned high-touch client experience. Responsibilities include handling inquiries, maintaining records, supporting retention strategies, and coordinating