Customer Care Specialist — Flexible Schedule & Growth

Talentify; Mount Prospect (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Competitive salary

Job summary

State Farm Agent Casandra Nawrocki in Mount Prospect, IL is seeking a Customer Service Representative to provide exceptional service to clients and support the agency’s growth. You will handle inquiries, assist with policy changes, and process claims while maintaining accurate records and a focus on customer satisfaction.

The role emphasizes teamwork, ongoing training, and opportunities for advancement in a flexible, supportive environment that values work-life balance and professional

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Customer service experience

Job description

State Farm Agent Casandra Nawrocki in Mount Prospect, IL is seeking a Customer Service Representative to provide exceptional service to clients and support the agency’s growth. You will handle inquiries, assist with policy changes, and process claims while maintaining accurate records and a focus on customer satisfaction.

The role emphasizes teamwork, ongoing training, and opportunities for advancement in a flexible, supportive environment that values work-life balance and professional