Insurance Customer Service Specialist | Flexible Schedule & Growth

State-Farm-319b4913; Northbrook (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

State Farm Agent team led by Jennifer Warren in Northbrook, IL is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, process changes, and support community members. You will help customers with policies, coordinate with team members, and contribute to a friendly, growth-oriented office culture.

The role emphasizes detail orientation, multitasking, and strong communication.

Qualifications

• Clear communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Prior customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent team led by Jennifer Warren in Northbrook, IL is seeking a Customer Service Representative to deliver exceptional service, answer inquiries, process changes, and support community members. You will help customers with policies, coordinate with team members, and contribute to a friendly, growth-oriented office culture.

The role emphasizes detail orientation, multitasking, and strong communication.