Insurance Customer Service Pro — Flexible Schedule & Growth

Diana Ibarra - State Farm Agent; Melrose Park (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Diana Ibarra - State Farm Agent in Melrose Park, IL is seeking a Customer Service Representative to create exceptional customer experiences. The ideal candidate should have strong communication skills and a detail-oriented approach to resolving inquiries effectively. This role offers opportunities for internal growth and professional development within the agency.

Responsibilities include answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Bilingual Spanish speakers are preferred but not required.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to manage multiple tasks while maintaining attention to detail.
• Customer service experience is valued.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience preferred

Bilingual Spanish preferred

Job description

Diana Ibarra - State Farm Agent in Melrose Park, IL is seeking a Customer Service Representative to create exceptional customer experiences. The ideal candidate should have strong communication skills and a detail-oriented approach to resolving inquiries effectively. This role offers opportunities for internal growth and professional development within the agency.

Responsibilities include answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records. Bilingual Spanish speakers are preferred but not required.