Account Associate - Flexible Schedule & Client Relations

Diana Ibarra - State Farm Agent; Melrose Park (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Diana Ibarra - State Farm Agent in Melrose Park, Illinois is looking for an Account Associate to enhance customer relations and support our agency operations. In this role, you will manage customer accounts, assist with policy inquiries, and ensure effective communication between customers and our team.

The ideal candidate possesses strong organizational skills, a customer-oriented approach, and preferably has experience in the insurance field. Join us to grow your career while positively impacting your community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Bilingual Spanish

Job description

Diana Ibarra - State Farm Agent in Melrose Park, Illinois is looking for an Account Associate to enhance customer relations and support our agency operations. In this role, you will manage customer accounts, assist with policy inquiries, and ensure effective communication between customers and our team.

The ideal candidate possesses strong organizational skills, a customer-oriented approach, and preferably has experience in the insurance field. Join us to grow your career while positively impacting your community.