Customer Relations Pro - Growth & Benefits

State Farm; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Attractive hiring bonus

Hourly pay plus commission/bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Team Member in Indianapolis seeks a Customer Relations Representative to deliver exceptional service, manage inquiries, and support agency growth. You will maintain records, assist with retention strategies, and coordinate with other departments to ensure customer satisfaction.

This full-time role offers a $50,000–$70,000 annual compensation, with bonus opportunities, health insurance, and potential for advancement.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Problem-solving

Sales-minded

Team coordination

Job description

State Farm Agent Team Member in Indianapolis seeks a Customer Relations Representative to deliver exceptional service, manage inquiries, and support agency growth. You will maintain records, assist with retention strategies, and coordinate with other departments to ensure customer satisfaction.

This full-time role offers a $50,000–$70,000 annual compensation, with bonus opportunities, health insurance, and potential for advancement.