Customer Service & Policy Support - Growth Path

Jeff Kolp - State Farm Agent; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Life insurance

401(k)

Bonus based on performance

Health insurance

Paid time off

Flexible schedule

Training & development

Opportunity for advancement

Job summary

Jeff Kolp - State Farm Agent is looking for a Customer Service Representative to enhance customer experiences while managing inquiries and coordinating with the team. This role requires attention to detail and a strong desire to help customers. Ideal candidates will have excellent communication skills and a commitment to personal growth.

As part of a close-knit team, you'll partake in a culture built on high standards of service, leading to opportunities for advancement and competitive salary.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented individuals who can multitask will excel.
• Prior customer service experience is favorable.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Jeff Kolp - State Farm Agent is looking for a Customer Service Representative to enhance customer experiences while managing inquiries and coordinating with the team. This role requires attention to detail and a strong desire to help customers. Ideal candidates will have excellent communication skills and a commitment to personal growth.

As part of a close-knit team, you'll partake in a culture built on high standards of service, leading to opportunities for advancement and competitive salary.