Customer Relations Specialist — Flexible Schedule & Growth

Jake Rodden - State Farm Agent; Eliot (ME); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A State Farm insurance agency in Eliot, Maine, is seeking a Customer Relations Representative. The role involves managing customer inquiries, resolving issues, and maintaining customer satisfaction. Ideal candidates will have strong communication and problem-solving skills, with a preference for those having customer service experience. This position offers opportunities for internal growth and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Must handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

A State Farm insurance agency in Eliot, Maine, is seeking a Customer Relations Representative. The role involves managing customer inquiries, resolving issues, and maintaining customer satisfaction. Ideal candidates will have strong communication and problem-solving skills, with a preference for those having customer service experience. This position offers opportunities for internal growth and a flexible schedule.