Customer Experience Specialist — Growth & Flexible Hours

Bill Tisdale - State Farm Agent; Ellsworth (ME); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay + incentives

Paid time off

Flexible hours

Job summary

Bill Tisdale - State Farm Agent is seeking a Customer Service Representative to join a growth-oriented agency in Bangor, ME. The role focuses on engaging customers, explaining insurance options, and helping people manage risks with State Farm products.

We value teamwork, reliability, and community involvement. Office hours are 8:30 am to 4:00 pm with flexibility and growth opportunities within the agency.

Qualifications

• Excellent communication across multiple channels (verbal and written).
• People-centric mindset with attention to detail.
• Proactive problem-solving abilities for customer inquiries.
• Able to learn and navigate computer systems efficiently.

Responsibilities

• Forge enduring customer relationships and follow up to ensure satisfaction.
• Guide clients through comprehensive insurance options using a needs-based approach.
• Drive business growth by generating leads, coordinating appointments, and marketing tailored products.

Skills

Communication

People skills

Proactive problem-solving

Computer literacy

Team player

Job description

Bill Tisdale - State Farm Agent is seeking a Customer Service Representative to join a growth-oriented agency in Bangor, ME. The role focuses on engaging customers, explaining insurance options, and helping people manage risks with State Farm products.

We value teamwork, reliability, and community involvement. Office hours are 8:30 am to 4:00 pm with flexibility and growth opportunities within the agency.