Customer Relations Specialist — Flexible Schedule & Growth

John Bruner - State Farm Agent; Boiling Springs (SC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Team atmosphere

Flexible schedule

Training & development

Job summary

The John Bruner State Farm Agency is looking for a Customer Relations Representative to deliver exceptional service and build strong community relationships. You will handle inquiries, maintain records, and support retention efforts while collaborating with a friendly agency team.

Ideal candidates are people-oriented with solid communication and problem-solving skills, able to stay calm under high pressure and multitask across duties to ensure customer satisfaction and agency growth.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Ability to multi-task.
• People person.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Customer service experience

Stress management

Multitasking

People skills

Job description

The John Bruner State Farm Agency is looking for a Customer Relations Representative to deliver exceptional service and build strong community relationships. You will handle inquiries, maintain records, and support retention efforts while collaborating with a friendly agency team.

Ideal candidates are people-oriented with solid communication and problem-solving skills, able to stay calm under high pressure and multitask across duties to ensure customer satisfaction and agency growth.