Customer Relations Specialist — Flexible Schedule & Growth

Pinnacle Strategy Group; Beachwood (OH); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Performance bonus

Company parties

Flexible schedule

Free snacks

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Job summary

Pinnacle Strategy Group is seeking a motivated Customer Relations Representative for an in-person, full-time role in Beachwood, OH. You will represent client brands, explain products and promotions, and drive customer satisfaction in a fast-paced team environment.

This entry-level position focuses on building customer relations, sales support, and account stewardship while you develop communication and business skills with ongoing coaching and advancement opportunities.

Qualifications

• Strong communication and interpersonal skills required.
• Comfortable meeting new people and speaking with customers.
• Motivated by goals, results, and personal growth.
• Reliable, positive, and coachable; able to work in a team.

Responsibilities

• Engage with customers face-to-face and create a positive experience.
• Learn client products, services, promotions, and current offers.
• Ask questions to understand needs and recommend solutions; support sales goals.
• Build relationships through professional communication and follow-up.
• Track performance and work toward daily/weekly goals.
• Participate in team meetings, coaching, and ongoing development.

Skills

Strong communication

Interpersonal skills

Goal oriented

Professional and dependable

Coachable

Team player

Retail/sales experience (plus)

Job description

Pinnacle Strategy Group is seeking a motivated Customer Relations Representative for an in-person, full-time role in Beachwood, OH. You will represent client brands, explain products and promotions, and drive customer satisfaction in a fast-paced team environment.

This entry-level position focuses on building customer relations, sales support, and account stewardship while you develop communication and business skills with ongoing coaching and advancement opportunities.