CSR Weekly Paycheck

Midwest Energy Services; Independence Township (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Job summary

Midwest Energy Services in Cleveland area is seeking a full-time Customer Service Representative to engage customers with compelling product presentations and showcase key benefits. The role emphasizes delivering a positive face-to-face experience and supporting sales efforts.

The ideal candidate combines initiative, dependability, and a team-oriented mindset to thrive in a fast-paced environment and contribute to promotional activities and brand awareness.

Qualifications

• Experience in retail, hospitality, or customer service is asset; training provided.
• Proactive self-starter with the ability to work independently, set priorities and solve problems.
• Resourceful under pressure and able to adapt quickly to changing needs.

Responsibilities

• Deliver interesting product presentations and outline key product benefits to consumers.
• Provide an exceptional customer face-to-face experience.
• Support product and customer service with the aim of informing customers and driving sales.
• Responsible for product branding, advertising, and promotion.

Skills

Initiative

Leadership

Dependability

Social Orientation

Attention to Detail

Cooperation

Culture Fit

Job description

Benefits

• Bonus based on performance


• Company parties


• Competitive salary


• Free food & snacks


• Free uniforms


• Opportunity for advancement

One of the fastest growing consulting firms in the Cleveland area is looking for YOU to join their customer support and satisfaction team as a full time Customer Service Representative!

If you’ve got a willingness to succeed and a great head on your shoulders and you feel you can handle the major responsibilities below.

Customer Service Representative Responsibilities

• Delivering interesting and exciting product presentations and outlining key product benefits to consumers.


• Providing an exceptional customer face to face experience.


• Providing product and customer service support with the goal of informing customers and making sales of featured products.


• Responsible for product branding, advertising, and promotion.

Core Competencies of the Customer Service Representative

• Initiative - Be excited to take on responsibilities and challenges.


• Leadership - You have a willingness to lead, take charge, offer opinions and direction.


• Dependability - You must be reliable, responsible, and dependable.


• Social Orientation - The desire to work with others rather than alone, and being personally connected with others on the job.


• Attention to Detail is essential


• Cooperation - Be pleasant with others on the job and display a good-natured, cooperative attitude.


• Candidate must have a sense of humor, easygoing, but very disciplined. We need a culture fit!

Requirements of the Customer Service Representative

• Relevant experience in a retail, hospitality, customer service, customer support and a customer based satisfaction role is an asset, however, paid training will be provided.


• Should be a proactive self-starter with the ability to work independently. Needs strong ability to set priorities, solve problems, and be resourceful under pressure.