Customer Relations & Growth Specialist

Pinnacle Strategy Group; Beachwood (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Flexible schedule

Free food & snacks

Free uniforms

Advancement opportunities

Training & development

Wellness resources

Job summary

PINNACLE STRATEGY GROUP LLC in Beachwood, OH is seeking a Customer Relations Representative. This entry-level, in-person role focuses on engaging with customers, explaining products and promotions, and supporting sales goals.

You will work with client brands, build relationships through professional communication and follow-up, and participate in ongoing coaching and development to advance your career.

Qualifications

• Excellent communication and interpersonal abilities.
• Comfortable meeting and speaking with new people.
• Motivated by goals and personal growth.
• Team-oriented with a positive attitude.

Responsibilities

• Engage with customers face-to-face and create a positive customer experience.
• Learn client products, services, promotions, and current offers.
• Ask questions to understand customer needs and recommend solutions.
• Support customer acquisition and sales goals.
• Build relationships through professional communication and follow-up.
• Track individual performance toward daily and weekly goals.
• Participate in team meetings, coaching, and ongoing development.
• Represent clients and their brands professionally.

Skills

Communication

Interpersonal skills

Teamwork

Goal-oriented

Coachable

Job description

PINNACLE STRATEGY GROUP LLC in Beachwood, OH is seeking a Customer Relations Representative. This entry-level, in-person role focuses on engaging with customers, explaining products and promotions, and supporting sales goals.

You will work with client brands, build relationships through professional communication and follow-up, and participate in ongoing coaching and development to advance your career.