Customer Relations Specialist - Flexible Schedule & Growth

John Avery - State Farm Agent; Ann Arbor (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

John Avery - State Farm Agent in Ann Arbor is seeking a Customer Relations Representative to deliver exceptional client experiences and support insurance agency growth.

You will handle inquiries, maintain client records, support retention strategies, and coordinate with other team members to ensure satisfaction; ideal for customer-focused, empathetic individuals with strong communication skills.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem solving

Sales-minded

Job description

John Avery - State Farm Agent in Ann Arbor is seeking a Customer Relations Representative to deliver exceptional client experiences and support insurance agency growth.

You will handle inquiries, maintain client records, support retention strategies, and coordinate with other team members to ensure satisfaction; ideal for customer-focused, empathetic individuals with strong communication skills.