Customer Relations & Retention Specialist

Abe Barwegen - State Farm Agent; Hendersonville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Abe Barwegen - State Farm Agent is looking for a Customer Relations Representative to deliver exceptional experiences that strengthen the growth of the agency. The ideal candidate will possess strong communication and problem-solving skills, and be capable of managing customer inquiries effectively.

In this role, you will enhance your career by addressing customer needs, coordinating with team members, and looking for opportunities to improve customer satisfaction.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations calmly

Job description

Abe Barwegen - State Farm Agent is looking for a Customer Relations Representative to deliver exceptional experiences that strengthen the growth of the agency. The ideal candidate will possess strong communication and problem-solving skills, and be capable of managing customer inquiries effectively.

In this role, you will enhance your career by addressing customer needs, coordinating with team members, and looking for opportunities to improve customer satisfaction.