Customer Relations & Retention Pro

Jonismysfagent; Bay City (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Performance bonuses

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Job summary

Jonismysfagent in Bay City, MI is looking for a dedicated Customer Relations Representative to join their team. In this full-time position, you will be responsible for delivering exceptional customer experiences and supporting the growth of the agency. Candidates should possess strong customer service skills and a keen attention to detail, as they will manage inquiries and coordinate with team members.

The compensation package ranges from $40,000 to $55,000 annually, alongside benefits such as flexible scheduling and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills essential for customer interactions.
• Prior experience in customer service preferred for understanding client needs.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues promptly.
• Maintain customer records and update information accurately.
• Assist with strategies for retaining customers.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Jonismysfagent in Bay City, MI is looking for a dedicated Customer Relations Representative to join their team. In this full-time position, you will be responsible for delivering exceptional customer experiences and supporting the growth of the agency. Candidates should possess strong customer service skills and a keen attention to detail, as they will manage inquiries and coordinate with team members.

The compensation package ranges from $40,000 to $55,000 annually, alongside benefits such as flexible scheduling and opportunities for advancement.