Customer Relations Pro — Growth, Bonus & Benefits

Johnaveryagency; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Salary Plus Commission

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency in Ann Arbor, MI is looking for a full-time Customer Relations Representative to enhance client experiences and assist with customer inquiries. The ideal candidate will possess strong communication and problem-solving skills, and have a drive for customer satisfaction. The position offers a salary range of $55,000 to $75,000 per year along with various benefits including a 401(k).

Qualifications

• Preferred experience in customer service.
• Ability to handle high-stress situations calmly.
• Attention to detail and customer service skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information.
• Assist with customer retention strategies.
• Coordinate with departments to ensure satisfaction.

Skills

Strong communication skills

Problem-solving skills

Experience in customer service

Job description

A local insurance agency in Ann Arbor, MI is looking for a full-time Customer Relations Representative to enhance client experiences and assist with customer inquiries. The ideal candidate will possess strong communication and problem-solving skills, and have a drive for customer satisfaction. The position offers a salary range of $55,000 to $75,000 per year along with various benefits including a 401(k).