Customer Experience & Growth Specialist

State Farm Agent; Rapid City (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

A regional insurance agency in Michigan is seeking a motivated customer relations representative to join their dynamic team. Candidates should possess excellent communication skills and a strong commitment to customer service. Responsibilities include establishing customer relationships, providing service across various inquiries, and maintaining a proactive approach. The role offers a competitive salary between $35,000 and $50,000 annually, along with opportunities for career advancement.

Qualifications

• Excellent communication skills needed for customer interactions.
• Ability to multi-task and manage inquiries efficiently.
• Must be available to work Monday to Friday from 8 am–5 pm.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Maintain a strong work ethic with a commitment to success.

Skills

Excellent communication skills

People-oriented

Organizational skills

Self-motivated

Detail-oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Property and Casualty license

Life and Health License (must be able to obtain)

Job description

A regional insurance agency in Michigan is seeking a motivated customer relations representative to join their dynamic team. Candidates should possess excellent communication skills and a strong commitment to customer service. Responsibilities include establishing customer relationships, providing service across various inquiries, and maintaining a proactive approach. The role offers a competitive salary between $35,000 and $50,000 annually, along with opportunities for career advancement.