Account Success Specialist — Flexible Schedule

Jonismysfagent; Bay City (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

Jonismysfagent is looking for an Account Associate to join their team in Bay City, MI. In this full-time role, you'll support daily business operations and enhance customer satisfaction by managing accounts and marketing relevant products.

The ideal candidate possesses excellent organizational and communication skills, with a preference for prior experience in insurance. Join us to contribute to our mission of improving the lives of our customers through dedicated service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Jonismysfagent is looking for an Account Associate to join their team in Bay City, MI. In this full-time role, you'll support daily business operations and enhance customer satisfaction by managing accounts and marketing relevant products.

The ideal candidate possesses excellent organizational and communication skills, with a preference for prior experience in insurance. Join us to contribute to our mission of improving the lives of our customers through dedicated service.