Customer Relations Representative - State Farm Agent Team Member

Jonismysfagent; Bay City (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Performance bonuses

Flexible schedule

Opportunities for advancement

Paid time off

Training & development

Job summary

Jonismysfagent in Bay City, MI is looking for a dedicated Customer Relations Representative to join their team. In this full-time position, you will be responsible for delivering exceptional customer experiences and supporting the growth of the agency. Candidates should possess strong customer service skills and a keen attention to detail, as they will manage inquiries and coordinate with team members.

The compensation package ranges from $40,000 to $55,000 annually, alongside benefits such as flexible scheduling and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills essential for customer interactions.
• Prior experience in customer service preferred for understanding client needs.
• Ability to manage high-stress situations effectively.

Responsibilities

• Manage customer inquiries and resolve issues promptly.
• Maintain customer records and update information accurately.
• Assist with strategies for retaining customers.
• Coordinate with other departments to ensure satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Bay City - MI

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative with Jon Laporte - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,000.00 - $55,000.00 per year