Customer Relations Representative - State Farm Agent Team Member Jackson, MS

John Lucas - State Farm Insurance Agent; Jackson (MS); On-site; USD 34,000 - 70,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off (vacation and personal/s

Sick days

Growth potential/Opportunity for ADV

Job summary

State Farm Agent Team Member in Jackson, MS seeks a Customer Relations Representative to drive value-based conversations and an outstanding customer experience. You will respond to inquiries, educate clients on insurance options, and support marketing initiatives while earning salary with commission/bonus.

Ideal candidates are self-motivated, team-oriented, and detail-driven, with excellent communication and organizational skills.

Qualifications

• Excellent interpersonal and communication skills are essential.
• People-oriented mindset with strong customer focus.
• Organizational skills and attention to detail are required.
• Self-motivated, proactive and able to work in a team.
• Ability to learn and achieve marketing goals with the agent.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for inquiries on insurance options and billing.
• Educate customers about insurance options using a needs-based review.
• Assist with marketing goals and growth within the agency.
• Maintain a strong work ethic and commitment to success every day.

Skills

Interpersonal skills

Communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Marketing goals

Education

Property & Casualty license

Life & Health license

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Jackson, MS

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Achieve mutually agreed upon marketing goals
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.