Customer Relations Representative - State Farm Agent Team Member

Ben Torres - State Farm Agent; Ann Arbor (MI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off

Growth potential/Advancement

Hiring Bonus

Job summary

Ben Torres - State Farm Agent in Ann Arbor, MI is seeking a Customer Relations Representative to join their agent team. The role focuses on value-based conversations and delivering a remarkable customer experience through proactive outreach and timely service.

You will respond to inquiries about insurance availability, coverages, policy changes, and billing, establish relationships, and support business growth.

Qualifications

• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Organizational skills.
• Self-motivated and detail oriented.
• Proactive in problem solving and customer service.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service on inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each day.

Skills

Customer service

Communication

Organization

Multi-tasking

Problem solving

Self-motivated

Detail oriented

Proactive

Education

Property and Casualty license

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Group Life Insurance Benefits
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus in the range of $100 - $500

Requirements

• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to multi-task
• Property and Casualty license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $14.00 - $18.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Ann Arbor , MI and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none