Customer Relations Representative - State Farm Agent Team Member

Rickfitts; Sulphur (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Paid time off

Job summary

State Farm is seeking a Customer Relations Representative to join a local agent team in Sulphur, LA. You will build relationships with customers, provide clear answers on insurance options, and help identify needs while promoting relevant products and services.

You will develop leads, set appointments, and strive to exceed sales goals with a customer-first approach and strong communication skills. This role offers growth with a respected insurance team.

Qualifications

• Successful track record of meeting sales goals/quotas preferred.
• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Self-motivated.
• Dedicated to customer service.
• Able to learn computer functions.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

Skills

Interpersonal skills

Self-motivation

Customer service

Computer literacy

Sales aptitude

Marketing

Job description

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Relations Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

Requirements

• Successful track record of meeting sales goals/quotas preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Dedicated to customer service
• Able to learn computer functions

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Sulphur, LA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.