Customer Relations Representative - State Farm Agent Team Member

State Farm Agent; Southbury (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Simple IRA with employer match

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Southbury seeks a Customer Relations Representative to create exceptional customer experiences and support agency growth. Responsibilities include resolving customer inquiries and coordinating with team members. Ideal candidates possess strong communication and problem-solving skills. This position offers a competitive salary and numerous employee benefits including health insurance and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle stress

Job description

Customer Relations Representative - State Farm Agent Team Member

A Customer Relations Representative at Matthew Bub - State Farm Agent will create exceptional customer experiences that support the growth of a successful insurance agency. This role involves resolving customer inquiries, coordinating with agency team members, and anticipating community member needs.

Benefits

• Simple IRA with employer match
• License reimbursement
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation: $40,000.00 - $50,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Bristol, CT.
• We currently have 5 team members at our agency.
• Additional languages spoken: Spanish.

We are a growing agency with a fun, energetic environment that is enjoyable to work in. If you want to work in an environment that is fun, challenging, and rewarding, then Matthew Bub - State Farm Agent may be the right fit for you.

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industries: Insurance