Customer Relations Representative - State Farm Agent Team Member

Vladtheagent; San Marcos (CA); On-site; USD 44,640 - 72,540; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Parental leave

Company parties

Health insurance

Signing bonus

Training & development

Vision insurance

Job summary

A local insurance agency in San Marcos, CA, is seeking a Customer Relations Representative to provide exceptional client experiences and customer service. The ideal candidate possesses strong communication skills and a dedication to problem-solving. Compensation ranges from $4,000 to $6,500 per month, with several benefits, including a flexible schedule and opportunities for advancement.

Qualifications

• Proven ability to relate to customers and anticipate their needs.
• Excellent communication skills.
• Sales experience is a plus.

Responsibilities

• Establish and maintain customer relationships.
• Provide accurate and friendly customer service.
• Educate customers on insurance options.
• Communicate effectively to meet customer needs.

Skills

Customer service dedication

Effective communication

Proactive problem solving

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in San Marcos, CA

Responsive recruiter

Benefits

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Parental leave
• Company parties
• Health insurance
• Signing bonus
• Training & development
• Vision insurance

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Trifunovic Insurance and Financial Services - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem‑solving

Please note Though each position has a unique focus, sales plays a major role in every position.

Compensation $4,000.00 - $6,500.00 per month

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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