Customer Relations Representative - State Farm Agent Team Member

State Farm; San Mateo (CA); On-site; USD 24,108 - 31,684; Part time

Benefits offered by this job

Salary plus commission/bonus

Job summary

State Farm Agent Team Member in San Mateo, CA seeks a part-time Customer Relations Representative. Join a State Farm office to build relationships, assist with inquiries on insurance products, and ensure accurate service.

Requirements include excellent communication, organizational and problem-solving skills, plus the ability to obtain Property & Casualty and Life & Health licenses. Schedule: Mon–Fri, 9:00–5:30, 25 hrs/week, on-site. Compensation: $17.50–$23.00/hr with potential bonuses.

Qualifications

• Excellent written and verbal communication, strong organizational skills, and proactive problem solving.
• Detail oriented with a passion for customer service and accurate work.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, friendly customer service for insurance availability, coverages, policy changes, transfers, claims and billing.
• Maintain strong work ethic and commitment to success.

Skills

Excellent communication

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Timely work completion

Relating to customers

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Customer Relations Representative - State Farm Agent Team Member San Mateo - CA

Future Opening: Customer Relations Representative - State Farm Agent Team Member

Position Overview

Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• Salary plus commission/bonus

Requirements

• Excellent communication skills - written, verbal and listening
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Must be available to work the following schedule: Part-time: 25 hours Mondays - Fridays 9 a.m. - 5:30 p.m.; No weekends; No remote; Office/Customer Service Job NOT Sales; License required. Paid courses, exam and continue education. Possibility to become Full-time when business allows then will pay vacation & holidays & health stipend; growth opportunity.

Compensation: $17.50 - $23.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in San Mateo, CA and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none