Customer Relations Representative - State Farm Agent Team Member

Lizettec; Palm Harbor (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Palm Harbor is seeking a Customer Relations Representative to enhance customer experiences and support the agency's growth. Ideal candidates will possess strong communication skills and a background in customer service. This full-time position offers a competitive salary between $60,000 and $90,000 per year, along with benefits such as health insurance and a flexible schedule.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Experience in customer service

Ability to handle high-stress situations

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Palm Harbor, FL

Benefits

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT THE AGENT

I have been a State Farm Agent since 1989. I’m a graduate of the University of Florida. I reside in Palm Harbor and am actively involved in the community, supporting local schools, the East Lake Fire Rescue, the YMCA and other organizations. I’m also an animal lover – when you come into the office, you can meet my puppy and office mascot, Brady.

ROLE DESCRIPTION

As a Customer Relations Representative - State Farm Agent Team Member with Lizette Cochran – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $60,000.00 - $90,000.00 per year

Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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