Customer Relations Representative - State Farm Agent Team Member

Forgas Insurance; Clearwater (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Opportunity for advancement

Bonus based on performance

Job summary

A local insurance agency in Clearwater, FL is seeking a Customer Relations Representative to provide exceptional customer service and support. The role involves establishing customer relationships, addressing inquiries regarding insurance, and assisting with onboarding new clients. Candidates should have a strong commitment to customer service, with preferred sales experience. A competitive salary, bonus opportunities, and a clear path for advancement are offered. Licensure requirements will need to be fulfilled upon hiring.

Qualifications

• Sales experience is preferred in various roles.
• Must be able to obtain Property and Casualty License.
• Must be able to obtain Life/Health License.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide friendly and accurate customer service including insurance inquiries.
• Educate customers about insurance options.

Skills

Dedicated to customer service

Sales experience

Communication skills

Job description

Customer Relations Representative – State Farm Agent Team Member

Full Time in Clearwater – FL

• Bonus based on performance
• 401(k) matching
• Opportunity for advancement
• Paid time off
• Competitive salary
• Training & development

ROLE DESCRIPTION

Customer Relations Representatives at Mark Forgas State Farm work directly with our customers in a service-oriented capacity. Individuals will also partner with Sales representatives to improve the efficiency of onboarding new customers. We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals

BENEFITS

• Hourly plus Bonus Opportunities
• Growth potential/Opportunity for advancement within my office

Compensation $35,000.00 - $55,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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