Customer Service Representative - State Farm Agent Team Member

State Farm Agent; Palm Harbor (FL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent in Palm Harbor is looking for a Customer Service Representative to enhance customer experiences and support agency growth. You will answer inquiries, assist with policy changes, and process claims.

The ideal candidate should possess strong communication skills, attention to detail, and previous customer service experience. A bilingual Spanish preference is beneficial. This position offers competitive compensation, a flexible schedule, and growth opportunities.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Bilingual Spanish

Job description

About the Agent

I have been a State Farm Agent since 1989. I’m a graduate of the University of Florida. I reside in Palm Harbor and am actively involved in the community, supporting local schools, the East Lake Fire Rescue, the YMCA and other organizations. I’m also an animal lover – when you come into the office, you can meet my puppy and office mascot, Brady.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with Lizette Cochran – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Compensation

$40,000.00 - $45,000.00 per year

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Palm Harbor, FL.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.