Customer Relations Representative - State Farm Agent Team Member

Jasonflatch; Bradenton (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Paid holidays

Employee outings

Additional monthly stipend benefits

Job summary

A dedicated insurance agency based in Bradenton, FL, is seeking a Customer Relations Representative - State Farm Agent Team Member. In this full-time position, you will manage customer inquiries and coordinate with team members to enhance customer satisfaction. Ideal candidates demonstrate strong communication skills and previous experience in customer service. The role offers a competitive salary and great benefits including paid time off and flexible schedules.

Qualifications

• Preferred experience in a customer service role.
• Ability to handle high-stress situations calmly.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem‑solving skills

Customer service experience

Calm under stress

Job description

Customer Relations Representative - State Farm Agent Team Member (Full Time, Bradenton, FL)

Full Time in Bradenton, FL

Benefits

• Simple IRA
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development
• Paid holidays
• Employee outings
• Additional monthly stipend benefits

About Our Agency

Our agency opened in 1999 and has grown into a team of ten dedicated professionals who take pride in serving our community with excellence. We offer paid time off, paid holidays, a Simple IRA match, employee outings, and additional monthly stipend benefits to support our team both professionally and personally. When it comes to new team members, we look for three key traits: strong character, capacity to grow, and a solid work ethic. Our environment is positive, growth‑minded, and focused on providing top‑notch customer service while staying deeply connected to our local community. We also make it a priority to stay involved, participating in at least four community events each year and supporting local businesses. If you’re looking to join a team that values integrity, service, and collaboration, this could be a great fit for you.

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Jason Flatch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.

Compensation: $50,000.00 – $65,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none