Customer Service Representative - State Farm Agent Team Member

Gretaritchie; Omaha (NE); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Commissions and Bonuses available

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Omaha is seeking a Customer Service Representative to deliver exceptional client experiences. You will assist customers with their inquiries, process claims, and maintain accurate records. The ideal candidate should possess strong communication skills and a detail-oriented mindset, preferably with prior customer service experience. This role includes a competitive salary of $35,000 to $45,000 per year and various benefits.

Qualifications

• Strong communication and interpersonal skills are essential.
• Detail-oriented and able to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes, updates, and processing payments.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Detail-oriented

Multitasking ability

Previous customer service experience

Education

Property & Casualty License

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Omaha, NE

Benefits

• Commissions and Bonuses available
• 401(k)
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative with Greta Ritchie State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes, updates, and processing payments.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Qualifications

• Strong communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service experience preferred.
• Property & Casualty License will be REQUIRED to start.

Compensation $35,000.00 - $45,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents/employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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